Plain-English homeowner guide
Partner Ethics and Homeowner Protection Standards
How Sold & Stay handles written terms, independent review, state fit, pricing disclosure, and option to purchase terms before a homeowner signs.
Start with homeowner permission and a clear reason for the referral. A partner should not send private documents, pressure a signature, or describe a sale-and-stay path as guaranteed.
The review should keep price, payoff, rent, lease length, repair duties, legal review, title issues, and option to purchase terms visible before anyone signs.
If a partner is paid, the homeowner should understand that a referral relationship exists. Compensation should not change whether listing, home equity investment, Quick Offer, or no action is the better fit.
A good referral leaves room for no. If written terms do not help the homeowner, the next step should be another practical choice, not a harder push.
The written numbers should make the next choice easier: who owns the home, what payment continues, and what happens if staying does not fit.
A useful comparison has the payoff, deadline, monthly number, and backup housing plan in one place before anyone signs or applies.
Key details
- homeowner protection standards
- sale and stay written terms
- independent attorney review
Common questions
Can I review your standard transaction documents before referring a client?
Yes. We make sample transaction documents available to licensed professionals. Contact us directly to request a review copy.
How do I know the homeowner will not be pressured after I make the introduction?
Our communication process is documented. Homeowners receive written terms, are encouraged to seek independent counsel, and are not pushed through manufactured deadlines.
What if a homeowner changes their mind after closing?
That depends on the signed structure. In a stay-in-home transaction, the lease controls post-close occupancy and any separate option to purchase controls only if it was actually offered in writing.
Is Sold & Stay licensed?
In Arizona transactions, any licensed Sold & Stay member acting as a principal will provide required written disclosures before the homeowner signs. Sold & Stay is not the homeowner's agent or broker unless a separate signed agreement says otherwise.
Useful next steps
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